Table of Contents
This Privacy Policy describes the ways we collect personal data about you and why we do so, how we use your personal data, and the choices you have about your personal data.
This Privacy Policy applies to VIRgroup's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on virgroup.xyz.
✉️ Contact Us
If you have questions about data protection, or have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each VIRgroup game.
Name of the controller: VIRgroup
Email: support@virgroup.xyz
📦 The Data We Collect
Data you provide us directly
Data we collect automatically
Data we collect from our partners
- Data received if you link a third party tool (Facebook, WeChat or Google)
- Demographic data (coarse location of your IP address)
- Data to fight fraud (refund abuse, click fraud)
- Data from platforms that the games run on (to verify payment)
- Data for advertising and analytics purposes
🎯 Why Do We Collect Your Data
To make the Service work
- Create accounts and allow you to play our games
- Operate the Service and verify payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players
- Update and develop player profiles
- Develop and improve the Service and player experience
- Provide social features as part of the Service
- Respond to your comments and questions and provide player support
- Enable you to communicate with other players
To show personalized advertisements
- Track the content you access in connection with the Service
- Deliver, target and improve our advertising and the Service
To keep the Service safe and fair
- Analyze and monitor use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
👥 Who Can See Your Data
Other players and users
Social features are a core component of our games. Other players and users may see your profile data, in-game activities and read the messages you have posted.
Our Service Providers
VIRgroup has vendors to provide the Services. These vendors process your data only at and according to VIRgroup's instructions for tasks such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities
In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
🌍 International Data Transfers
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data.
Adequate safeguards we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.
🔑 Your Rights and Options
Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out by changing the settings on your mobile device.
Access your personal data
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights
- The right to correct your data
- The right to have your data deleted
- The right to object how we use or share your data
- The right to restrict how we use or share your data
- The right to withdraw consent at any time
🍪 Cookies and Similar Technologies
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud.
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies. This allows us to:
- Detect and prevent fraud
- Allow users to use the Service on one device and pick up seamlessly on another
- Analytics, personalization and attribution
- Limit the number of times a user is shown the same advertisement
- Provide personalized advertising on each device
You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
🔒 How We Protect Your Data
Security Safeguards
We are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data Retention
We retain your data for as long as your account is active or as needed to provide you the Service. We may periodically de-identify unused game accounts and regularly review and de-identify unnecessary data.
👶 Children
Protecting children's privacy online is very important to us. Generally, our Services are not directed to children under 13 (or other age as required by local law), and the Services do not knowingly collect personal data from children.
For games that may appeal to children, we take additional steps to limit access based on the player's age. When a player indicates they are under 13, we will limit their access to certain features, such as social media and chat features.
If you are a parent or guardian and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above.